Privacy Statement
Johns Gilbert & Frankton Solicitors are committed to ensuring that your privacy is protected. This Privacy Statement explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1 Information collection and use
When you subscribe to our Newsletter, request a conveyancing quote or submit an enquiry, we need to collect certain contact and other information from you.
We gather this information to allow us to process your subscription, request or enquiry. The relevant information is then used by us to communicate with you and, in the cases of submitted enquiries and accepted conveyancing quotes, to provide legal services.
Where the information provided is sensitive (such as your membership of a trade union or your state of health), you expressly consent to our use of the information for the purpose of providing legal advice.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.
From time to time we may contact you by post or email about special features of our website or any other service we think may be of interest to you. If you would rather not receive this information, please email us at enquiries@jgfsolicitors.co.uk.
We are the sole owner of the information collected on this website. We do not sell, share or transfer this information except as set out in this Statement. We may employ the services of a third party to help us in certain areas, such as website hosting and host mailing. In some cases that third party may receive your information. However, at all times we will control and be responsible for the use of your information.
2 Cookies
A “cookie” is a piece of data stored on a user’s hard drive. We may use cookies to track your use of our website or customise the web page for you. You can delete cookies from your hard drive. Or, you can change your browser privacy settings to either refuse cookies or to ask your permission before accepting them. For more information about cookies, please see the Interactive Advertising Bureau’s website: www.allaboutcookies.org.
3 Security
The internet is not a secure medium. However we have put in place various security procedures, such as firewalls, limited access and the use of passwords.
We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.
4 Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5 Requesting/updating your details
You have a right to ask for a copy of your information (for which we may charge a small fee) and to correct any inaccuracies in your data.
6 Monitoring and recording
To make sure we follow your instructions correctly and to improve our services to you through training of our staff, we may monitor or record communications.
7 Your consent
By using our website you consent to the collection and use of your information in the manner set out above. If you give us information about another person, you also confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
8 Changes
If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
9 Contacting us
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to enquiries@jgfsolicitors.co.uk.
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